The program provides an opportunity for the owner/manager of the small business to gain essential management skills through individual training. Participating businesses will receive assistance in developing a business plan. Using applied management principles, the instructor and manager will work together to find the strengths and weaknesses of the business and customize the program toward a goal of productivity and profitability. Topics covered include record keeping, cash flow, planning for profits, marketing, advertising, salesmanship, recruiting and training, compliance with government regulations, and customer service. |